Privacy Policy

Pure Hands Beauty Lab respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and protect the information we obtain through our online platform.

Information We Collect

We collect information you provide directly to us. For example, we collect information when you create an account, place an order, subscribe to our newsletter, participate in a survey, register for a workshop, or communicate with us. The types of information we may collect include your name, shipping address, billing address, email address, phone number, and payment information.

We also automatically collect certain information when you access or use our site, such as your IP address, device identifiers, browser type, internet service provider, referring/exit pages, operating system, date/time stamps, and clickstream data. We may also collect information about your activity on our site, including pages viewed and products purchased.

How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, maintain, and improve our services;
Process and fulfill your orders and transactions;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions, and requests, and provide customer service;
Communicate with you about products, services, offers, promotions, and events offered by Pure Hands Beauty Lab and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage, and activities in connection with our online platform;
Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Pure Hands Beauty Lab and others;
Personalize and improve the service and provide advertisements, content, or features that match user profiles or interests;
Carry out any other purpose described to you at the time the information was collected.

How We Share Your Information

We may share your information with third parties only in limited circumstances:

With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors, shipping companies, and IT service providers. These entities are contractually bound to protect your information.
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Pure Hands Beauty Lab or others.
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With your consent or at your direction.

We do not sell your personal information to third parties.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

In accordance with applicable data protection laws, you have certain rights regarding your personal information. These rights may include:

The right to access the personal information we hold about you;
The right to request the rectification of inaccurate personal information;
The right to request the erasure of personal information;
The right to request the restriction of processing of your personal information;
The right to object to the processing of your personal information;
The right to data portability;
The right to withdraw consent at any time where we process your personal information based on consent.

To exercise these rights, please contact us using the physical address provided below.

Cookies and Similar Technologies

We may use cookies and other tracking technologies to collect information about your browsing activities and to provide you with a better experience on our site. You can usually adjust your browser settings to remove or reject cookies, but this may affect the functionality of our service.

Third-Party Links

Our online platform may contain links to third-party websites, products, or services. This policy does not apply to the practices of such third parties, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of these third parties before providing them with your information.

Children's Privacy

Our service is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us by mail at:

Pure Hands Beauty Lab
321 Ttukseom-ro, 3rd Floor
Seoul,
04788
South Korea